Modern-day governments are complex institutions with hundreds of tasks and a short amount of time to complete them, which creates a constant sense of urgency since the well-being of their citizens often times depends on their level of efficiency. In this regard, The Department of Human Services in Victoria, Australia was no exception. In this video, you'll learn how the department has succeeded in harnessing digital transformation to become increasingly more effective at resolving people's crises and delivering the social justice their citizens deserve.
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